Senior Business Analyst

Ukraine | LGC | Full-time | Fully remote

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Langate is an award-winning provider of web development services in 3 main categories: business, healthcare, and education. At Langate, we're passionate about crafting digital solutions that make a real impact. We take immense pride in our strong collaboration with the U.S.  We're here to shape the future of technology, one milestone at a time. 

We are looking for a Senior Business Analyst who wants to do more than gather requirements. We’re looking for someone who can bridge business and technology, challenge assumptions, drive meaningful discussions with stakeholders, and influence product decisions. If you have a strong analytical mindset, enjoy solving complex business challenges, and thrive in a collaborative product environment, we’d love to meet you. 

 

 

About the project: 

Product is a global employee recognition platform used by large companies to help people thank and reward each other at work. Employees can send personalized recognition messages, attach points or awards, and later exchange those points for gifts from the internal rewards catalog.  

In many organizations, employees feel unseen and undervalued, even when they do great work. Our product solves this by creating a simple, engaging way for people to recognize good work instantly, right when it happens, and make that recognition visible to the whole company. The platform supports multi-tenant architecture, meaning every client has its own version of the system with unique branding, translations, reward programs, and product catalog categories. End users are medium- and large-sized enterprises worldwide that care about employee engagement, retention, and company culture.  

The team includes Product Managers, Business Analysts, Developers, Designers, QA, and a Project Manager working in close collaboration. We use Agile, with regular iterations and two releases per year. Roadmap is defined upfront. 

 

Requirements:  

  • 5+ years of experience. Hands-on experience with SaaS/Product companies is preferable.  

  • 5+ years of experience as a Business Analyst in software development projects.  

  • Solid understanding of SDLC and Agile (Scrum / Kanban).  

  • Strong skills in requirements elicitation, analysis, documentation, and change management.  

  • Ability to create clear user stories, acceptance criteria, use cases, and process flows.  

  • Confident in communicating with stakeholders and facilitating workshops or interviews.  

  • Experience working with both functional and non-functional requirements.  

  • Understanding of system design concepts and ability to suggest solution improvements.  

  • Experience creating visual models (diagrams, wireframes, flowcharts).  

  • Strong analytical mindset, attention to detail, and structured approach to work.  

  • Advanced English level (B2+/C1 written and spoken). 

Nice to have: 

  • Business Requirements & Strategy Leadership (not just execution) 

  • Stakeholder Management & Governance (defining BA/PO boundaries & escalation paths) 

  • Data-Driven Decision Making & Metrics 

  • Team Leadership & Capability Development (mentoring, standards enforcement) 

  • Regulatory Compliance & Risk Management  

Responsibilities: 

  • Determine business requirements, focusing on a solution or part of a solution, and document them. 

  • Explore solution-related risks, external factors, assumptions, constraints, etc.  

  • Suggest design options and improvements for the To Be state of a solution.  

  • Conduct stakeholder analysis (roles, responsibilities, influence, attitude, preferences for the identified internal and external stakeholders).  

  • Outline communication rules, escalation path, and keep up to date with the BA-related meetings schedule. Prepare for and conduct elicitation sessions using different techniques and their combinations (e.g. surveys, observations, group interviews, document analysis, interface analysis, etc.)  

  • Explain the business context of a solution to the development team and other relevant stakeholders.  

  • Discuss solution requirements and design options with the team, and communicate outcomes to the client (incl. business context, tech dependencies, constraints, risks, benefits, and opportunities).  

  • Escalate requirements conflicts to the relevant stakeholders and track their resolutions.  

  • Work both on functional and non-functional requirements specification and documentation (e.g., user story with acceptance criteria, use-cases, feature document, quality attribute scenario, etc.)  

  • Support both functional and non-functional requirements with appropriate models and visuals (e.g., diagrams, matrices, mockups, wireframes, calculation models).  

  • Verify both functional and non-functional requirements and models with the team and client. Create a verification checklist if needed.  

  • Validate both functional and non-functional requirements against the business needs, goals, and objectives of a particular solution. 

 

 

Team: 3 BAs, 10 In-House DEVs, 4 DEVs on customer side, 6 Manual QAs, 1 AQA, 1 Scrum Master/Project Manager. Up to 25 people in total. 

 
 

 Need more information? Welcome!

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